Program Features
 

Savings Opportunities

Liberty Mutual’s Group Savings Plus program allows groups to receive an exclusive group discount, which translates to significant savings on auto and home insurance. The value of a discount on insurance products that most people require can really add up!

As an additional benefit, Liberty Mutual is proud to offer a program that will provide value-added discounts and helpful information on products and services that relate to auto, home and family well-being.

• Auto
• Home
• Family safety
• Maintenance information

Savings can multiply when these discounts are added to the savings of the Group Savings Plus program. The Liberty Mutual Rewards Web site is open to the public, so we invite you to view the numerous benefits at www.libertymutualrewards.com.

Liberty Mutual’s local sales force (more than 1,400 representatives), state-of-the-art call centers and Internet options allow customers and groups to choose the way they want to do business.

Call our toll-free number, seven days a week or report a claim online at www.libertymutual.com.

This program provides auto customers with peace of mind when they are out on the road.*

If a customer has a covered loss and the property needs to be protected from further damage, we’ll send someone to the home to take care of the situation. This service is available 24 hours a day, 365 days a year.

Most often, we appraise our customers’ cars within 24 hours. Customers can have their cars appraised and repaired at one of more than 1,200 Total Liberty Care facilities.

Customers can have their cars repaired at any one of more than 1,200 facilities nationwide. Liberty Mutual pays the repair facility directly, and all repairs are guaranteed for as long as a customer owns the vehicle.

We will make payment to our customer or directly to the repair facility.

We provide our homeowners customers with the names of contractors who go to damaged homes and quickly provide restoration services. Even better, Liberty Mutual guarantees the contractors’ work for one year.

With this service, customers can replace lost or stolen possessions easily. Drawing from a database of more than 80,000 items, we can locate the exact items our customer lost – or the closest match – and ship them to the customer within 48 hours.**

During large catastrophic events like hurricanes, few insurers have Liberty Mutual’s extensive network of resources to help customers get back on their feet quickly.

Our Special Investigative Unit (S.I.U.) is solely dedicated to investigating fraudulent claims, helping to keep customers’ insurance costs down.

Liberty Mutual’s Subrogation Unit is trained to investigate accidents and recover claims against responsible parties, helping to keep customers’ premiums down.

Available for customers who prefer to purchase policies over the phone, have after-hours billing/policy questions or need 24-hour claims reporting.

Liberty Mutual sales and service representatives are available for customers after traditional business hours, Monday through Friday, 7 a.m. to 11 p.m.; Saturday, 7a.m. to 9:30 p.m. EST.

Liberty Mutual sales and service representatives are available for customers after traditional business hours, Monday through Friday, 7 a.m. to 11 p.m. and Saturday, 7 a.m. to 9:30 p.m. ET.

*Service applies only to auto policyholders and is provided by Cross Country Motor Club of Boston, Inc., Boston, Mass., or through Cross Country Motor Club of California, Inc., Boston, Mass.
** Services provided through Insurer’s World, Canton, Mass. This program is not available in all states.
 

back to top